Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

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• Email
• Online Form
• Telephone
• fax
• Snail Mail

Email:

For product information or assistance:

dockworks@torchlake.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. DockWorks Inc. customers may also use our toll free telephone support center to contact a service representative during regular business hours.

Telephone:

Live Customer Care Center

1-231-599-2813

Monday to Saturday  9:00am to 5:00pm (EST)

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-231-599-2813

Snail Mail:

Send your inquiries to:

• Dock Works Inc.

• Attention: Customer Care Center

• 2600 US 31 North Kewadin Michigan 49648